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Urgent Hiring Customer Service/Japanese Speaker

Customer-Service

Job Position : Customer Service/Japanese Speaker
Job Location : Ara Damansara, Malaysia
Job Type : Permanent

CANDIDATE MUST BE JAPANESE CITIZEN

Responsibility:

  • Demonstrates clear and polite written communication
  • Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
  • Maintains a positive and professional demeanour and portrays the company in a positive light
  • Demonstrates knowledge and use of departmental resources, policies and procedures
  • Maintains email handle time, while remaining friendly and informative (after call email to customers)
  • Maintains productivity and quality standards
  • Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
  • Demonstrates appropriate sense of urgency for customer responses
  • All other duties as assigned

Working hours
5 days in a week (8 hours + 1 hour lunch time per day)
Including weekends and public holidays

Please share your resumes at lavi.garg@net2source.com

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